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Custom Services
We  provide several types of custom software applications to fit your needs.
Client/Server or web based. This application can be located on your desktop or server providing functionality to each person on your team, inclusive reporting usually found in more expensive solutions. Sales@CarTrackPro.com

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General Returns Policy

Any physical items purchased from CarTrackPro (Corporate Support Services), can be returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. We cannot accept returns of products missing the serial number and we will not issue refunds for such items. Note: Shipping fees are not refundable.

If you are having a problem with or need to return an item, please call us at (210) 890-8988. We will make every effort to correct the problem, arrange for a replacement or arrange for a return. An RMA must be issued prior to sending any item to us. If you're having a problem with an item purchased from a CarTrackPro authorized reseller, please contact the reseller directly.

Items that are not in new condition or returned more than 30 days after purchase will be accepted for repair only, under the terms and conditions of our repair and warranty programs. Please call customer service for an RMA at (210) 860-4211. For warranty information, click here.

Our software has a 30 Demo period and is not returnable. After the 30 trial period is finished you must decide if you want to continue by purchasing the software or taking advantage of one of our service plans. Should you choose not to use the software simply remove it from your computer or server.

Refunds

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

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Please contact us for problems or questions you may have at 210-890-8988 or email
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